Technical Writing & Copyediting

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Social Media Positions - CPCC

Social Media Content Author. The “Social Media Content Author” position requires a creative and energetic candidate to assist in developing ongoing content for the College’s branded digital channels and social media. The “Social Media Content Author” will collaborate with Central Piedmont Community College’s Community Relations and Marketing Services (CRMS) area to produce fresh, timely and innovative content for online distribution and social media communities. Primary output is in the form of copy, articles, video, photography and in some cases, polls and contests.

The successful candidate will develop an understanding of editorial development and gain a deep knowledge of digital communication channels. The candidate must be a collaborative team player with strong writing skills and a passion for developing content that is relevant to students and the college community. This position requires a creative mind, the ability to be flexible as needs change and willingness to do hands-on work. This opportunity may be most beneficial for a student considering a future career in mass communications, journalism, or electronic media.

Essential duties and responsibilities include:Coordinating with CRMS staff on important news and special interest stories

  • Generating story ideas and content for multi-channel marketing
  • Making content recommendations on the basis of student interests
  • Writing and assisting in editing of content features
  • Capturing and editing multi-media A/V content including interviews and events
  • Contributing to online conversations through CPCC social media channels
  • Representing CRMS during Student Government meetings
  • Other duties and responsibilities as assigned

Persons serving in this role will report to the Director of Communications for Central Piedmont Community College in the Community Relations and Marketing Services (CRMS) area. This is being presented as an unpaid volunteer or cooperative learning opportunity.

Social Media Community Manager. The “Social Media Community Manager” position requires a creative and energetic candidate to assist in building and monitoring the College’s branded digital channels and social media. The candidate will collaborate with Central Piedmont Community College’s Community Relations and Marketing Services (CRMS) area to engage online users and build virtual communities. Primary output is in the form of social media response, distributed communications, measured marketing initiatives and measured engagement .

The successful candidate will develop an understanding of online community development and gain a deep knowledge of organizational application of social media and electronic communications. This opportunity may be most beneficial for a student considering a future career in business, marketing, customer service, mass communications, information technology, or web design.

Essential duties and responsibilities include:

  • Research social media trends and best practices
  • Assist with social media training for students and employees
  • Assist in monitoring college social media channels
  • Assist in monitoring college’s online brand and reputation
  • Publish and promote content features online
  • Contribute to online conversations through CPCC social media channels
  • Support CPCC online community and engage users
  • Monitor effectiveness of online marketing and communications campaigns
  • Other duties and responsibilities as assigned

Persons serving in this role will report to the Director of Communications for Central Piedmont Community College in the Community Relations and Marketing Services (CRMS) area. This is being presented as an unpaid volunteer or cooperative learning opportunity.

New Media Developer. The “Digital Media Developer” position requires a creative and energetic candidate to assist in developing engaging new media content for the College’s branded digital channels and social media. The candidate will collaborate with Central Piedmont Community College’s Community Relations and Marketing Services (CRMS) area to produce innovative and entertaining media content for online distribution to social media communities. Primary output is in the form of video, photography, interactive media, animation and mixed media projects.

The successful candidate will develop an understanding of media production, publishing and promotion and gain a deep knowledge of building community engagement through new media.  This opportunity may be most beneficial for a student considering a future career in multimedia, new media, design, photography, or video production.

Essential duties and responsibilities include:

  • Coordinating with CRMS staff on target audiences and stakeholders
  • Generating innovative ideas and interactive content for multi-channel marketing
  • Making content recommendations on the basis of student interests
  • Coordinating with CRMS supervisor and staff of production processes
  • Project storyboarding and mock-up
  • Developing engaging content, including but not limited to, video, photography, interactive media, animation and mixed media
  • Contributing to online conversations through CPCC social media channels
  • Representing CRMS during Student Government meetings
  • Other duties and responsibilities as assigned

Persons serving in this role will report to the Director of Communications for Central Piedmont Community College in the Community Relations and Marketing Services (CRMS) area. This is being presented as an unpaid volunteer or cooperative learning opportunity.

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Learning and Development Office at UNC Charlotte

The Learning and Development Office provides oversight of staff development programs to include performance enhancement and all in-house/online professional learning opportunities for EPA and SPA staff, SPA management personnel, and faculty administrators. Additionally, this office analyzes the University’s current training course offerings and future needs – proposing and providing all appropriate, training and development options to meet ever-changing needs of UNC Charlotte’s growing workforce.

The student intern will help us improve the readability of a variety of documents and presentation materials by revising content, organization, text, and appearance. Editing includes improving clarity, parallel structure, and consistency using the current standards in style, grammar, spelling, punctuation, and documentation. The overall focus of edits and revisions will give each document a polished and professional look and to enhance each presentation’s appearance making them more engaging and easier to understand.

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City of Charlotte

A City of Charlotte project team needs a technical communication expert. The project is called the Address Management Program and is briefly described below. The team is currently experiencing a challenge with designing project communications for multiple audiences. The feedback that they have gotten is that their communications are sometimes too technical in nature. They are looking for someone to help design a document (probably a newsletter) or a communication process that will satisfy the needs of the different audiences they are responsible for reporting to.

Address Management Program

Currently, City and Mecklenburg County staffs are collaborating on the Address Management Program (AMP) to enhance data quality and improve the processes. The program focuses on several recommendations to resolve the challenges of using physical and mailing addresses to ensure comprehensive citizen service. Several key recommendations include:

  • Verifying addresses manually entered by employees
  • Ensuring a consistent process among City and County departments
  • Improving processes with external mail service vendors

With an eye toward seamless citizen service delivery, the program will define and implement the future state of “Enterprise Address Management for Charlotte-Mecklenburg.” For more information go to http://cityprojects/charmeck/address/default.aspx.

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AAA Carolinas

Intern will write press releases, write travel and member benefit articles for our membership publication (circulation: 800,000), participate in research projects (usually for traffic safety related issues), conduct member surveys with our in-house staff, give press interviews and work with lobbyists on consumer related issues. Intern should be interested in public relations, journalism or feature writing.

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Information & Technology Services at UNC Charlotte

Two technical writers for 120 hours each for the semester

The University of North Carolina at Charlotte has entered the 4th year of a project to replace all of its administrative support software. These two interns will work closely with members of the IT project team as well as other university personnel to document new and existing processes and procedures.

General Skills (Required):

  • Able to work as part of a team
  • Self reliant and able to work independently
  • Excellent technical writing and oral communicationskills
  • Proficiency with Microsoft Office
  • Knowledge of Microsoft Visio or willingness to learn

Responsibilities and Duties:

  • Performs process/procedural analysis and develops appropriate documentation such as operating procedures, flow charts, hardware specifications, etc.
  • Produces detailed design documents using charts and diagrams to indicate the various steps involved in a process and describes the process in a manner that can be understood by the various constituents.
  • Assists the Information & Technology Services department in updating and maintaining the department manual.
  • Participates in meetings with multiple departments to define current and new processes..

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VisionCor Internships

VisionCor needs the following interns and/or employees.  

Jr. Technical Writers (and/or Interns or recent graduates):

  • Excellent research, writing and communication skills
  • Works well as team member
  • Provides exceptional customer service
  • Demonstrates a “can-do” attitude; willingness to step-up-to-the-plate on a project
  • Is flexible on the types of assignments that they take on
  • Prefer degree in one: Technical Writing, English, and/or Communications degree

Experience with Information Mapping methodology/software preferred (there is an online course at www.informationmapping.com that satisfies the requirement – the course is called Info Mapping Starter Kit and takes about 6 hrs. to complete – cost: $495, but the individual is actually certified in Info. Mapping and the certificate is issued in the writer's name, thus it remains with the writer, no matter what job or company he/she works for)

Training/development experience a plus
Samples of work Tasks:

  • Format content into Information Mapping format – procedure manuals as well as self-study workbooks, etc.—using techniques such as Step-Action Tables, If-Then Tables, etc.
  • Edit for grammar and punctuation
  • Write job aids and quick reference guides
  • Write step-by-step procedures on “how-to” content
  • Interact/interview Subject Matter Experts (SMEs)

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United Family Services

Intern will work on communications-related activities including, but not limited to, writing and disseminating press releases, writing newsletter articles, designing/desktop publishing, taking photographs at agency events, writing for and updating Website (www.unitedfamilyservices.org) and tracking news coverage. Opportunities also available for special events planning and grant writing.

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FIREFOLD

A small, but growing company within the IT field.  We specialize in the E-commerce sale of computer/networking/home audio and video equipment.  We also provide network/server installation and support, as well as computer support and repair.  Within our AV Department, we provide home theatre installations.  Our Graphic Design Department is small, but expanding and we design/build/maintain/support customer websites and handle other design needs.  The E-commerce store is the foundation for the business and takes precedence over all of the other departments.  We ship our products across the country and the world (to some extent). We are seeking a technical writing intern AND a web intern:

  1. Technical Writing
    Primary Duties:
    • Writing articles for our product lines (how it is used, other uses, descriptions, etc.)
    • Translating any technical language or jargon into text that the average reader can understand
    • Writing blog articles, creating charts, graphs, white paper articles, email blasts, press releases, etc.
    • Proofread website.
    Additional skills:
    • Excellent research skills
    • Knowledge/experience of computer/networking/audio/video equipment a plus
    • HTML, excellent grammar skills
  2. Web/Graphic Designer
    Primary Duties:
    • Assist our design team with planning, analyzing, and creating visual solutions to effectively communicate/express information to customers and businesses
    • Creates graphical designs for the user interface of Websites and other graphical content according to priority within approved deadlines.
    Additional Skills:
    • Prior experience working with HTML, Photoshop, Illustrator, Dreamweaver, Flash, and xml.
    • Print design experience
    • Creativity and an understanding of web design concepts.